Refund policy

Refund & Returns Policy

We have a 14-day return policy, meaning you have 14 days from the date you receive your order to request a return.

To start a return, please contact us at contact@historylane.nz. If your return is approved, we will provide instructions on how and where to send your item. Please do not return any item without contacting us first, as unauthorised returns will not be accepted.

Eligible Returns

As most of our pieces are unique, one-off items, we do not accept returns, refunds, or exchanges for:

- Change of mind

- Incorrect fit

- Personal preference

All items are carefully photographed, inspected, and accurately described before being listed for sale. Detailed photographic records are retained for quality assurance and dispute resolution.

Damaged or Incorrect Items

Please inspect your order as soon as it arrives. If your item is damaged in transit or significantly differs from its description, contact us ideally asap or within the 14 day window from the date you recieved your order to ensure you get approval with no delay please include:

- Clear photographs of the item

- Photographs of the packaging (where relevant)

- A description of the issue

NOTE: Refunds will only be considered if an item arrives damaged or is significantly not as described.

By placing an order with History Lane, you acknowledge and agree to this Refund & Returns Policy.